Host and Keep Feature on Voyage MIA Magazine

Exploring life and business with Caroline Ramos of Host and Keep

Excerpt from the Article:

I am Marketing Executive that left Corporate America during Covid after 15 years in leadership roles. I finally gave myself the opportunity to follow my passion for Travel, Real Estate and Design. I Founded Host and Keep after a lot of self-reflecting, identity searching and a drive for working in a state of flow, rather than friction. I love to travel the world, always staying in funky and unique Airbnb’s when I do. I truly believe in achieving wealth through real estate investments and at the same time, I love sharing this beautiful city with my own guests so I completely recognize the importance of details in hospitality.

My company Host and Keep marries all of this into one company. We specialize in Vacation Rental Investments and Management. We handle all the details from start to finish for our clients and investors; from finding the property, renovating, designing, booking, guest communications, property inspections, turnover and cleaning – all the way to concierge services so our guests have nothing short of a five star worthy stay. The returns are so much better on these kinds of investments, but there is a lot of work that goes into it. The right partner and team is everything.

Host and Keep is a Vacation Rental Investment and Management Firm. We offer turnkey services so our clients can be hands-off but still enjoy the benefits of owning a short-term rental investment.

Our services include:

Listing Management: Carefully crafted listing that makes your property stand out and shine. We’ll setup your listing and manage it to make sure you have all the relevant information visible and optimized.

Photography: A picture is worth a thousand words. That’s why we’ll send over one of our professional real estate photographers to capture your home from its best angle. We work with the best real estate photographers to style and show your property.

Nightly Rate Optimization: Our team dives deep into the data to ensure your occupancy and profit rates are fully optimized. Boost prices on weekends and holidays with our management

Communications Management: From the very first contact to constant on-site support – we’ll make sure your home is safe and your guests are well taken care of throughout their stay. We answer questions as they come up and make sure your guests are happy and taken care of.

Guest Vetting: We vet potential guests to ensure only the most reputable guests will be staying in your home. All guests must have a rating and review history before being accepted to book.

Linens & Towels: Commercially washed hotel grade whites on the bedding and towels for the home and the beach ready for guests to relax in. Never worry about laundry again!

Maintenance: We’ll take care of basic handyman tasks and will be on call throughout your guest’s stay. Expect to never worry about little things. From plumbing to paint, we can get the job done

Housekeeping: Empowered with our team of professional housekeepers with years of experience, we will add a touch of home to your property. Expect an impeccably clean place each time. We take a video of each cleaning to log the condition it’s in and maintain our impeccable standards

Easy Check In / Check Out: A convenient arrival is sometimes all a guest needs after a long flight. We will organize a seamless check-in process and instructions for every guest upon their arrival and departure.

Concierge Services: Get those 5 star reviews for going the extra mile. We offer your guests access to boat rentals, in room massages, custom cakes and more. Access to 27 different types of concierge services are at their fingertips.

Toiletry Replenishment: We keep you stocked after every cleaning on 17 different toiletries and necessities, from paper goods and sponges to shampoo and kitchen basics, so your guest feels right at home

Real Estate Counseling: Our team of real estate experts will help you search for and purchase your next cash-flowing investment property. We can set up searches and help you identify short-term rental-friendly properties to buy or rent. We can even help with financing and lending programs.

Interior Design: We can offer interior design services to make your place stand out and tell a story visually where your guests feel like your place is unique and special. We’ll add fun accents, wall coverings, furniture and elements that make the place fun and tell a story.

Renovation Services/Construction Management: We will act as owner representatives and oversee the project and all subcontractors.

Worn Item Replacement: We will routinely inspect the property and advise on what needs to be replaced, and handle the item’s replacement

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